Booking Nemo’s Retreat

To book our Townhome we will require the completion of a Booking Form – located in the section entitled, "make a booking".  Upon submission of this form, we will contact you within 24 hours with confirmation of the booking, and further instructions related to paying the deposit. The lead name on the booking form must be over 21 years of age, and will also be responsible for the full cost of the rental and any amendment or cancellation charges.

Payment

Payment of the deposit of US$250 will be required to fully confirm a booking. Full payment will be required 7 days prior to arrival.

Cancellation

Should the unforeseen happen and you would have to cancel your booking after full confirmation has been issued there will be a charge as follows:

More than 16 weeks before arrival : Refund of full amount paid less US$50 and any associated method of payment surcharges, if applicable.

Between 1 & 16 weeks before arrival :     Deposit
Less than 1 week before arrival     : 100% of rental cost

If you cancel your booking and we are able to rebook these dates at the same rate then we will refund in accordance with our 'More than 16 weeks' policy above.

Insurance

To safe guard yourself against the loss involved in cancellation we recommend that you take out Trip-Cancellation Insurance. See www.insuremytrip.com or www.alltripprotection.com for details.

Security Deposit

A completed Security Deposit Credit Card Authorisation form is required for all bookings and will be processed by our Management Company. There will be no charge to your card providing that no damage (other than normal wear and tear) has been caused during your stay. Alternatively if you prefer not to use the Credit Card Authorisation US$350 can be paid with the final balance, 6 weeks before arrival. This will then be refunded within 14 days of your departure providing no damage has occurred.

Arrival & Departure

Arrival time is 4pm
Departure time is 10am

Occupancy

Nemo's Retreat is licenced for a maximum of 8 guests, and only the persons listed on the booking confirmation form are allowed to reside in the property.  Anyone not listed may be asked to leave by our Management Company if found to be staying in the property.  Florida State Law prohibits sub-letting, sharing and assigning.

Utilities

All rentals include electricity and water

Services and Facilities

We cannot accept any liability for a failure in services and public supplies, such as water, electricity, air conditioning, cable, internet, telephone & spa etc. Should any failure in these services occur we will endeavour to have the situation rectified as soon as possible.

Pets

Sorry no pets are allowed in the property. Inspections may be carried out during your stay and if pets have been allowed access to our home you will be charged for an extensive clean of the property. This also breaks the Terms & Conditions of your rental agreement and you may be asked to vacate the property immediately.

Smoking

Nemo’s Retreat is strictly a non-smoking property.

Parking

All vehicles (max 2) must be parked in the driveway. Please note that Coral Cay Resort also restricts the parking of commercial vehicles, mobile homes, campers and trailers on resort property. This however excludes pick-up trucks and sport utility vehicles with a cargo capacity of 1 ton or less which may be parked in the driveway.

Liability

The Owner/Management company do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the house including hot-tub. It is the responsibility of an adult member of the party to ensure that children are always properly supervised when using hot-tub and surrounding area.

Force Majeure

Neither the Owner nor Management company can be held responsible or be liable in respect of loss, damage or changes caused by Force Majeure (eg. Strikes, floods, weather conditions, closure of Airport or other events beyond our control).

*Updated 28th June 2010*